Job Overview
As a Support Worker with ACS, you'll play a vital role in providing compassionate, respectful key working support to residents in our Luton/Hitchen offices.
Our aim is to provide safe and supportive accommodation for those with a trauma informed supportive plan to enable individuals to access appropriate support and build a pathway into more permanent accommodation.
You'll be trained to offer practical, emotional, and social support—building trust, reinforcing independence, and ensuring clients feel seen and valued.
Key Responsibilities
* Provide accommodation, support and manage a caseload of individuals who are identified of needing support with various issues and complex needs
* Key working an allocation of service users from initial assessment, creating a personal outcome plan, reviewing the plan whilst working towards tangible move-on options
* Support individual needs on a proactive and flexible basis, with a focus on fostering independence
* Coordinating referrals for new service users. This may include attending local housing panels and professionals' meetings
* Work with internal and external partners, including, probation services, outreach teams, local authority housing teams and other community-based support providers and agencies
* Recording all service user contact including updating personal outcome plans, resettlement plans, contact details and risks as necessary
* Document daily observations and dynamics to inform ongoing care
* Create robust risk assessments to manage any safeguarding factors in relation to an individual's needs
* Attend regular training
* This post may require working outside normal office hours sometimes, to ensure our commitment to safeguarding
Essential Qualities & Skills
· Educated to GCSE standard or equivalent, Care certificate preferred
· IT literate in relevant computer systems to include full Microsoft Office Suite
· Understanding and practical application regarding safe guarding, social care, housing, mental health, learning disabilities and criminal justice
· Ability to maintain accurate records, write effective reports and manage bespoke computer software packages
· Proven ability to form professional and effective relationships
· Commitment to respect diversity with a high standard of integrity and fairness.
· Excellent communication skills both oral and written both internally and externally, with the ability to adapt communication methods to suit service user needs.
Why Work with Us?
* £13.30 per hour
* Specialised training complete training given
* Supportive workplace culture rooted in diversity and respect
* Opportunity to be part of pioneering, high-impact social care delivery
Apply Today
Please submit your CV.
We are committed to fostering diversity, accessibility, and empowerment in our workforce.
Job Type: Full-time
Pay: £12.21-£13.75 per hour
Expected hours: 40 per week
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
Language:
* English (required)
Work Location: In person