Overview
Lincolnshire Partnership Foundation Trust is looking for a Digital Support Officer to join our busy Digital Systems Team within the Digital and Data Services. The role is part of a programme to roll out Office 365 and its associated collaboration tools – PowerApps, SharePoint and Teams – and will support staff around the Trust in using these tools and systems.
Responsibilities
* Support front‑line services in the adoption of new systems into their BAU processes.
* Assist the Digital Health Team in the deployment of new systems and the associated processes related to the introduction of new systems and software.
* Travel to LPFT sites throughout the county as required.
* Respond to support requests and deliver training sessions, and produce guidance to support existing and new systems.
* Troubleshoot and investigate issues, escalating where required, and promote best practice in using our systems.
* Provide effective systems applications training to all staff, ensuring they are effectively trained to use systems.
* Enable staff to gain maximum benefit from information technology and use it to promote effective ways of working.
* Deliver systems training and digital learning (which may incorporate a number of different systems) and other IT training to staff according to the schedule of deployment projects.
* Design and develop suitable training course materials, user guides and course/lesson plans.
* Contribute to the development and facilitation of training in response to systems developments and staff requests.
* Participate in skills and knowledge transfer within the department, contributing to cross‑cover arrangements as required and overall training department development.
Benefits
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a range of learning disability, autism and social care services, employing around 2,900 staff and serving a population of over 768,400. Our people lie at the heart of everything we do.
We offer options for flexible working and provide a wide range of training and promotion opportunities across all professions. We support and celebrate diversity, have active staff network groups and are always looking for ways to further support our staff.
#J-18808-Ljbffr