Service Advisor - Major Brand Franchise - Slough
Conditions / Benefits:
* The successful applicant will enjoy the benefits of being part of a large Motor Group including;
* Mon - Fri 08.00 - 18.00
* Saturdays on a rota basis paid as overtime.
* Annual salary £28000 DOE plus additional bonus giving an OTE of £40/46k inc bonus (paid on achievement of monthly targets)
* Fully funded training towards Brand Manufacturer accreditation
Our client is looking for a dedicated Service Advisor to join their successful team in their franchised leading brand car dealership in Slough.
The Function:
To provide high levels of customer service on the service reception desk, ensuring there is good communication between Technicians and customers, ensuring their vehicles are ready on time to the agreed standard.
The Role:
To ensure the service customers receive prompt, courteous and effective repair of their vehicles within the guidelines of the policies and procedures of the dealership.
To liaise with the Workshop Foreman regarding the most effective way of carrying out the work required, taking account of the skills of the workforce, the priorities of the business and the cost implication.
To ensure all work is correctly invoiced and payment received, handling customer queries courteously and within company policy at all times.