Insolvency Civil Recovery Complex Caseworker, London (Croydon)
Client:
HMRC
Location:
London (Croydon), United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
15.08.2025
Expiry Date:
29.09.2025
Job Description:
This role focuses on maximising tax recovery when customers become insolvent whilst creating effective deterrents to prevent future losses from the potential misuse of insolvency processes, for example through repeated and contrived phoenix trading. As a Complex Caseworker, you will be responsible for managing a personal portfolio of complex insolvency cases, providing specialist technical guidance to immediate team members and supporting regional compliance colleagues when insolvency processes are underway or anticipated.
Person specification:
We are looking for people with energy and enthusiasm to drive positive change across the department in mitigating insolvency risk.
You will be expected to:
1. Apply expert knowledge of insolvency law or relevant taxes act legislation aimed at helping HMRC collect more tax and prevent future loss.
2. Manage your own portfolio of complex cases, ensuring compliance with quality and governance standards. Follow governance procedures relevant to HMRC casework and accurately record and report your results.
3. Collaborate with internal HMRC teams, such as supporting tax specialists dealing with insolvency or non-payment issues.
4. Use your understanding of all main insolvency procedures to represent HMRC as a creditor and ensure Insolvency Practitioners take appropriate action to recover money owed to HMRC.
5. Share your expertise by delivering training sessions on insolvency to HMRC colleagues. You will also coach and guide less experienced colleagues.
6. Support the Insolvency Service in their efforts to investigate potentially unfit directors.
See our full advert for more details on the role and essential criteria.
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