Role: Sales and Business Development Coordinator
Salary: £24,000 - £26,000 + OTE £33K PER YEAR
Location: Cardiff
We have an exciting opportunity for a highly detailed, customer-focused, and exceptional Sales and Business Development Coordinator to join our Commercial team in Cardiff. As a Sales and Business Development Coordinator, you will play a crucial role in developing and promoting our hiring business. Reporting to the Commercial Manager, you will support the Area Hire Manager in achieving KPIs and ensuring an exceptional customer experience.
You will be highly organized, driven, tenacious, a self-starter, confident, and reliable. Experience in business development, customer service, and sales (office-based) is essential. You will work in a supportive environment with positive and helpful colleagues.
Relationship building is key to this role!
Your responsibilities will include carrying out targeted calling campaigns and contacting prospective customers as part of a structured business development approach. The goal is to develop relationships with both existing and new customers and to create new sales opportunities. Confidence and knowledge are key.
As a Sales and Business Development Coordinator, you will:
* Be an experienced administrator in processing orders, completing credit checks, creating contracts, and preparing quotation packs that reflect customer requirements.
* Manage busy diaries and keep the Area Hire Manager informed with relevant information.
* Focus on customer needs and satisfaction, dealing effectively with requests promptly.
* Have strong administrative experience gained in a customer service environment.
* Carry out structured business development, including local and national campaigns and cold calling within the designated area to achieve order targets.
* Complete customer care programs to ensure maximum satisfaction, business continuity, and referral opportunities.
* Use internal systems (SAP, CRM) effectively to keep customer information up to date and systems aligned.
* Liaise with the Service Manager regarding refurbishment, fitting out, deliveries, rectifications, and terminations.
Essential Experience
* Highly organized and detail-oriented, able to work at pace, confident, and reliable.
* Strong customer experience in developing relationships over the phone.
* Ability to identify new prospects and develop existing client relationships through structured calls.
* Dedication to customer satisfaction.
* Good communication skills, proactive listening, and consultation.
* Ability to accept demanding goals with enthusiasm.
* Good literacy and numeracy skills.
* Ability to build an effective network of contacts inside and outside the organization.
* Full UK Driving Licence.
For the full role profile and essential criteria, please click here.
Benefits & Opportunities
* Competitive commission structure
* 25 days annual leave plus bank holidays
* Option to buy 5 additional days of leave
* Contributory pension
* Fully funded professional qualifications and membership
As a Portakabin employee, you will have access to health and wellbeing services, an annual volunteering day, and funded professional development. There are also excellent opportunities for career progression within Portakabin.
For a full list of benefits, please click here.
Why Portakabin?
Portakabin employs over 2,000 people across ten European countries, with our headquarters and primary manufacturing in York, UK. We provide modular buildings for hire and sale, refurbishments, and construction site accommodation, serving sectors like manufacturing, education, health, transport, utilities, and construction.
We are committed to the Disability Confident scheme, guaranteeing interviews for all disabled applicants meeting the minimum criteria. Portakabin is an equal opportunities employer, welcoming applications from diverse backgrounds. We support candidates requiring adjustments during the recruitment process. For application support, contact resourcing@portakabin.com.
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