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Sales and retention manager

Denton
Frasers Group
Retention manager
Posted: 15 July
Offer description

Company Description

This is a full-time position reporting directly into the General Manager and our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific responsibility for driving new member sales, maximising retention & overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is a part of our core, matching with great company benefits to mention a few:

1. 20% discount across all Frasers Group facias
2. Eligibility for the Fearless 1000 bonus scheme
3. Free Gym membership • Monthly Frasers Group Champion - winners get double their salary for the month
4. Reward and recognition with our Everlast Gyms monthly champions
5. Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
6. Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

7. Represent Everlast Gyms as an ambassador for fitness
8. Demonstrate our elevated ways of working always
9. Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance
10. Big focus on driving new member sales and retaining existing members to grow live member movement
11. Owning the activity planners for the gym and ensuring they are thorough, well planned and executed
12. Implement strategies to increase lead generation both internally and externally
13. Monitoring our dashboards and KPIs, communicating key insights to the wider team
14. Driving all revenue lines from membership sales to product & secondary, to drive profitability of the gym
15. Prepare and deliver monthly sales presentations to wider management team.
16. Build key relationships with local businesses to evolve local partnerships
17. Developing the #WeMoveBusinesses membership opportunities (both new and existing)
18. Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
19. Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
20. Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis

Qualifications

21. Passion for health, fitness and wellness
22. Strong leadership qualities
23. Adaptability in communication style to
24. A positive, solutions driven mindset in the face of adversity
25. A member champion mentality with exceptional interpersonal skills
26. Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
27. Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page .

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

28. Think without limits - Think fast, think fearlessly and take the team with you
29. Own it and back yourself - own the basics, own your role and own the results
30. Be relevant - Relevantto our people, our partners and the planet

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