Waking Night Support Worker (Recovery)
Banbury Lodge – Oxfordshire (OX16)
£12.60 per hour | 43.75 hours per week
Rolling 2-week rota
Shifts: 19:30 – 08:00
Week 1: 3 shifts | Week 2: 4 shifts
Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.
Join our mission as a Waking Night Support Worker, at our centre, Banbury Lodge, Oxfordshire!
Why Join UKAT as a Waking Night Support Worker?
* Employee of the Month Scheme – You could receive up to £100 each month!
* Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
* Wellness Programme with BUPA – Your health and well-being are a priority.
* Free Training and Development – Grow your skills with our ongoing opportunities.
* Birthday Off – Celebrate your special day with an extra day off!
* Company Pension Scheme – Plan for your future with our pension plan.
* Free On-site Parking – Hassle-free parking available for our team.
* Employee Appreciation Days – Win prizes and recognition for outstanding contributions.
Our Core Values:
At the heart of everything we do are our four core values:
Understanding – listening, empathising, and responding to individual needs.
Kindness – treating everyone with dignity, respect, and compassion.
Accountability – taking responsibility for our actions and maintaining high standards.
Teamwork – working collaboratively to achieve the best outcomes for our clients.
Main Responsibilities of the Waking Night Support Worker:
* Providing overnight care and welfare checks in line with individual care and risk management plans.
* Encouraging appropriate night-time routines and managing client behaviour in line with policy.
* Preparing rooms, documentation, and client packs for admissions and ensuring discharge paperwork is completed accurately.
* Supporting safe medication management, including handovers, counts, and reporting discrepancies.
* Maintaining clear, accurate records and completing handovers for the day team.
* Ensuring communal and client areas are clean, safe, and ready for the following day.
* Carrying out security and health & safety checks, escalating concerns where required.
* Communicating effectively with colleagues and working collaboratively to support continuity of care.
Desirable Criteria:
* Strong organisational and time-management skills.
* Clear and confident verbal and written communication.
* Ability to work independently overnight and as part of a wider team.
* Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar).
* Excellent listening skills and emotional intelligence.
* Confidence working safely and effectively on your own.
* Strong boundary-setting and negotiation skills.
* Experience creating and reviewing risk management plans.
* A calm, empathetic, and non-judgemental approach.
* Ability to remain composed in high-pressure situations.
* Strong customer-focused mindset.
What to Expect from Our Recruitment Process:
* If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
* You'll then be invited for a face-to-face interview following a successful phone call.
* After the interview, we'll inform you of the outcome within 5 - 7 working days.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all