About The Role
We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division
This role is full time at our Nottingham Head Office (no hybrid working
What youll be doing:
* Youll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers
* Youll be responding to emails in a professional manner
* Youll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them
What youll need - skills and experience:
* Proven experience in a Sales office environment. Youll ideally have practical experience / knowledge of some or all of our product range
* You'll be a confident, enthusiastic and driven team player
* Your personal skills will include accuracy and numeracy as well as computer literacy
* Youll possess the desire to succeed both individually and as part of the team
Benefits
What youll get in return for your commitment:
1. Staff Discounts
2. Healthcare Cash plans
3. A company pension scheme
4. Life Cover
5. Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
6. Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
7. Role specific training ...