Overview
Join or sign in to apply for the Customer Services Advisor role at Halfords. This role focuses on delivering market-leading standards of service in a motoring and cycling retail environment.
Location
Merthyr Tydfil, Wales, United Kingdom
Pay
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Responsibilities
* Work with customers in-store and in the car park, delivering a range of services including car parts fitting, technology fitting, cycle building and cycle servicing.
* Provide proactive customer service and help customers find solutions to their needs.
* Develop practical problem-solving skills and work quickly and efficiently to meet customer expectations.
* Participate in training to develop skills for career progression within Retail or elsewhere in the Group.
Qualifications
* Experience delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem-solving skills
* Availability to work on a rota basis, including weekends
Ideally You’ll Also Have
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
Benefits
* 25% off most Halfords products in stores and online
* Discounts on garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover (bike cover included for annual policies)
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform provided
* Discounts on groceries, holidays, insurance, days out and more
* Employee assistance programme with confidential support 24/7
* Trade Price Bike Scheme and Sharesave option
* Cycle2Work scheme
* Health Cash Plan for healthcare costs
Company commitments
We are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds.
Seniorities
* Entry level
Employment Type
* Full-time
Job Function
* Other
Industries
* Retail
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