Key Responsibilities
Managing People and Resources
* Act as a role model for team members and fellow leaders.
* Allocate daily work and ensure customer focus is embedded in all activities.
* Monitor and support team performance, including training, absence, and conduct.
* Collaborate with trainers and managers to ensure team flexibility and development.
* Handle performance issues through appropriate management processes.
Managing Communication
* Provide regular performance updates to management.
* Maintain accurate daily and weekly reports.
* Lead daily briefings and ensure effective communication across the team.
Managing Processes
* Ensure adherence to standard operating procedures.
* Identify and eliminate waste through continuous improvement practices.
* Manage exceptions efficiently and ensure team members are informed and trained.
* Suggest and support process and system improvements.
Managing the Environment
* Lead housekeeping efforts within your department.
* Promote and enforce Health & Safety standards.
* Assess and support Health & Safety training needs for the team.
Key Competencies
* Leadership: Inspires and guides the team to achieve goals while enhancing performance.
* Achievement Drive: Sets and meets targets within deadlines to maximize team contribution.
* Customer Awareness: Understands customer needs and market dynamics to drive improvement.
* Communication: Demonstrates strong verbal and written communication skills.
What We Offer
* Competitive pay and development opportunities.
* A dynamic and motivated international team environment.
* Exposure to the latest trends in commerce and fulfilment.
* Opportunities for international collaboration through a global network.
Interested?
Simply press apply or call 0161 2287542 for more information.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.