Main area Midwifery Grade Band 3 Contract Permanent: Pro rata per annum inc hcas (outer London) Hours Part time - 16 hours per week (Pro rata per annum inc hcas (outer London)) Job ref 343-7370627-UB-RB-Y
Employer Epsom and St Helier University Hospitals NHS Trust Employer type NHS Site St Helier Hospital Town Carshalton Salary £29,651 - £31,312 Pro rata per annum inc hcas (outer London) Salary period Yearly Closing 17/09/2025 08:00
Overview
Community Maternity Support Worker
Band 3
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
Join Our Compassionate Team as a Community Maternity Support Worker!
Are you passionate about making a meaningful difference in the lives of women and families during one of life’s most special times? As a valued Maternity Support Worker, you’ll play a crucial role in supporting our community midwifery team, including providing care during weekends.
You’ll work closely alongside skilled midwives who will guide and supervise the care provided, ensuring every task is carried out within an established care plan. While you may not always be under direct supervision, your contribution will be vital in delivering safe, compassionate, and holistic support.
In this rewarding role, you’ll be a trusted team member, offering kindness, professionalism, and empathy to women and their families. Your work may also include supporting other areas within the maternity department, always collaborating with midwives to provide seamless care.
If you’re ready to be part of a caring, dynamic team where your efforts truly impact lives, we’d love to hear from you!
Responsibilities
Main duties of the post
* Primarily work in the community Midwifery team, may need to occasionally work across the inpatient service depending on service needs
* Perform all fundamental tasks of a Band 3 MSW, often in lone worker capacity within the community setting
* Undertake Day 5 Newborn blood spot screening and TCB screening on jaundice babies in the community.
* Perform basic observations, urinalysis and phlebotomy if required
* Perform basic observations on babies and escalate any deviations from the norm when appropriate
* Give competent SBAR handovers to members of the team within your remit
* Perform basic IT functions, documenting on our Badgernet system contemporaneously, the care given to women and babies
* Assist the midwife in any basic tasks that need undertaking
* Keeping areas and equipment clean and tidy
* Stocking up store rooms, rooms and trolleys with appropriate resources and equipment
* Support the wider team however required, eg running simple errands and telephones
* Work alongside the midwife to recognise those women who may need urgent attention and help escalate accordingly
* Assist with infant feeding, using the BFI initiatives and participating in upholding our Gold accreditation, supporting new mothers with their feeding choice
* Supporting women and babies in the immediate post- natal period, ensuring alongside the midwives maternal and fetal wellbeing
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.
Detailed job description and main responsibilities
Thank you for your interest in this role. Please see attached Job description for further details of the maternity support worker role.
Qualifications
Education
* Good all round education to GSCE or equivalent
* Care certificate, or willingness to achieve this with supervision in first 6 weeks of employment
* Additional Maternity related training
* NVQ level 2 in Business Administration, Customer Care or similar
Experience
* Clinical Band 2 Experience within a healthcare setting
* Use of electronic notes and electronic patient pathways
* Previous Band 3 clinical experience
* Clinical Maternity experience
* Team player, Accountable and proactive
Knowledge and Skills
* Ability to escalate appropriately
* Able to act on own initiative: prioritising tasks, independent working
* Understanding of confidentiality, equality and diversity with regards to healthcare
* Previous use of MSW Band 3 Skills (e.g. NBBS, SBR, Baby Observations)
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:
Telephone: 02082963786
Text: 07501066267
Email: esth.dal@nhs.net.
Our confidential answering service is available after 5pm.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Michelle Best Job title Community Matron Email address michelle.best3@nhs.net Telephone number 0208 296 2990 Additional information
Additionally you can contact the Practice Development Midwives on esth.pdm@nhs.net for additional information
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