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Office & client support manager (part‑time)

Higher Ferry
Adecco
Support manager
Posted: 20 January
Offer description

Location: Chester City Centre Contract: 6‑Month Fixed Term Contract (with potential extension to 9 months) Hours: 22.5 hours per week Salary: £30,000 FTE (£18,000 pro‑rata) Adecco Chester is delighted to be recruiting on behalf of our client, a high‑end and reputable real estate company based in Chester. Due to maternity leave, they are seeking an experienced and proactive Office & Client Support Manager to join their friendly, professional team. This is a fantastic opportunity for someone with strong organisational skills and a passion for delivering excellent customer service. If you enjoy variety, take pride in your work, and thrive in a busy, client‑focused environment - this could be the perfect role for you. Key Responsibilities In this role, you will become a vital part of the business, ensuring smooth office operations while supporting homeowners and internal stakeholders. Your responsibilities will include: Client Support Acting as the main point of contact for homeowners, handling customer care queries with professionalism and warmth Managing and tracking snagging issues, liaising with contractors and Site Managers Providing regular updates to clients and ensuring high‑quality customer experiences Attending customer meetings and preparing weekly snagging status reports Office & Operational Support Coordinating office activities, maintaining supplies, and ensuring a well‑organised workspace Supporting Directors with administrative duties, board meeting preparation, and documentation Managing invoices via Xero and assisting with block management and budget administration Handling general office housekeeping and day‑to‑day operational tasks Site Support Visiting sites as required to meet homeowners and review completion progress Uploading information to SharePoint and maintaining accurate digital records Coordinating refuse deliveries/collections and postal address registrations About You We're looking for someone who is: Highly organised and detail‑focused, with strong multitasking abilities An excellent communicator, confident dealing with clients, contractors, and senior stakeholders Experienced in customer care or a client‑facing role Proficient in Microsoft Office (SharePoint and Xero experience is an advantage) Professional, friendly, and able to work independentlyExperience in property, construction, or residential development is desirable but not essential. Why You'll Love This Role Part‑time hours offering great work-life balance Competitive pro‑rata salary Friendly and supportive team environment Opportunity to work with a respected, high‑end property company A genuinely varied role where no two days are the same How to Apply If this role sounds like a great fit for you, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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