Data Entry Administrator / Customer Service Data Processing Assistant
An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities.
Salary: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus
Location: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office.
Please note: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station
Job Type: Full-Time, Permanent
Job Overview
We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently.
As the Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing data from manual and automated feeds, ensuring information is uploaded accurately to internal systems and websites while working towards key performance indicators (KPIs) – clear daily or weekly targets that measure accuracy, speed and productivity.
You will liaise with clients, verify information, handle queries and maintain high-quality records, helping to meet team targets and ensure smooth day‑to‑day operations in a fast‑paced office environment.
Responsibilities
* Upload manual and automated data feeds to internal systems and websites
* Work towards KPIs by maintaining speed, accuracy and productivity levels
* Liaise with customers and agents via email and telephone
* Ensure all entered information is correct and up to date
* Identify and prevent duplicate records within the system
* Approve and organise images received from external contacts
* Maintain and update property or data records as required
* Contact clients to obtain or confirm missing information
* Report system or website issues to the relevant support teams
* Respond to enquiries or direct them to the appropriate department
Candidate Requirements
* Minimum typing speed of 45 words per minute with high accuracy
* Previous experience in data entry, administration or office support
* Strong written and verbal communication
* Excellent accuracy and ability to produce high-quality work
* Confident and professional telephone manner
* Ability to prioritise workload and manage multiple tasks
* Experience using office systems, databases or CRM systems would be highly desirable
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