Job Description
Service Manager – Refrigeration Contracting
Location: Leeds
Salary: £55,000-£70,000+ Company Car + Bonus + Benefits
An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division covering the North.
This is a key leadership role, responsible for a team engineers, full P&L accountability, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.
The Role:
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Oversee day-to-day service operations across the South West region
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Manage and support a team of service engineers, including scheduling, performance, and development
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Full responsibility for profit and loss, budgeting, and KPI tracking
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Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
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Act as the main point of contact for escalations and technical support where needed
Background:
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Proven experience in the industrial or commercial refrigeration sector, ideally with leadership or management exposure
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Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
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Effective team leadership and communication skills
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Customer-focused approach with a track record in account management
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F-Gas certification and knowledge of ammonia systems highly desirable
Package:
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£55,000 - £70,000 basic salary
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Company car or car allowance
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Bonus scheme
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26 days holiday + 8 bank holidays
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Private medical cover
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Company pension
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Clear career progression and development pathway