Full time40 Hours per weekMonday to FridayCompetitive per annum plus our Sodexo employee benefits packageOpportunities for professional developmentSoft Services ManagerEpsom, KT18 5UX - Full timeChatter LineAt Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.We are currently seeking a dedicated and dynamic Soft Services Manager to join our team and play a key role in driving excellence and innovation.As a Soft Services Manager you'll:Lead all aspects of soft FM delivery, including front-of-house, housekeeping, and workplace experience.Drive a culture of five-star service, quality, and attentiveness across all touchpoints.Build strong client relationships and act as a trusted service partner.Inspire, develop, and manage a multi-disciplinary team to deliver consistently exceptional standards.Oversee VIP visits, executive events, and corporate hospitality experiences.Ensure compliance with health, safety, and company standards, maintaining continuous improvement.Manage budgets effectively, delivering value while maintaining premium quality.Champion innovation and identify opportunities to enhance service delivery.What we're looking for:Minimum of three years' managerial experience in a similar environment.IOSH or NEBOSH Safety Certification required.Strong leadership and communication skills with a passion for service excellence.Proficient in Microsoft Office; SAP experience desirable.Highly organised, self-motivated, and adaptable to changing needs.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Chatter LineSodexo reserves the right to close this advert early if we are in receipt of a high number of applications