Overview
Join to apply for the Housekeeping Attendant role at Hastings Hotels, Northern Ireland
Location: Coast Road, Ballygally Castle Hotel
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people and their contributions in delivering excellent experiences for our guests. Under the leadership of our Executive Head Housekeeper, Margaret Wilson, you will join a friendly housekeeping team, develop your skills, and enjoy variety in a hospitality role.
About The Role
To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
* To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
* To ensure all equipment and materials are used in the correct manner and report any problems immediately.
* To maintain the security of bedrooms and stock, report breaches, and manage lost property in line with company procedures.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To be knowledgeable about the hotel offerings and proactively promote them to guests.
* Greeting guests and responding to their queries; dealing with guest concerns politely and efficiently and reporting to the Supervisor/Manager on duty.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our housekeeping team provides full training.
Skills Needed
Hospitality
Salary and Benefits
Rate of pay ranges from £9 to £12.25 per hour depending on age. Benefits include free staff meals, employee discounts, and opportunities for career progression and development.
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. The group places quality at the heart of what we do, including the design and upkeep of properties, local sourcing of food and drink, and the development of its people.
Required Criteria
* Right to Work in the United Kingdom
* Good Command of English Language
* Good communication skills and a clean and tidy appearance
Desired Criteria
* Previous cleaning experience
* Educated to GCSE standard
Closing Date
Wednesday 8th October, 2025
Contract Type
Full-time
Industry and Seniority
* Seniority level: Not Applicable
* Job function: Management and Manufacturing
* Industry: Hospitality
Hastings Hotels is an Equal Opportunities Employer.
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