Position: Account Director Location: West Midlands Salary: £55k - £70k + bonus Company: Direct Mail Company The Role: * 50% new business (inbound enquiries) & 50% existing * Driving optimum sales & margin performance and customer retention * Working with the IT Development team, with a view to automating their client’s business mail needs, wherever possible. * You are a key point of contact for your clients and are expected to be pro-active in your approach to keeping clients updated and informed, as mailing campaigns go through the factory and are despatched. * Liaising with the Finance team to review estimated sales values & margins vs actuals and to implement any necessary changes to ensure profitable account retention. * To produce quotations and win orders (new and existing customers) in line with, or above, the company’s gross profit target * Liaising with the various departments * You are responsible for managing each order from quotation to invoice. Client invoices are to be raised within 48 hours of mailing despatch, or, when raising ‘pro-forma’ invoices for new business accounts and postage, within 24 hours of order confirmation * Initiative-taking approach to automating work processes & procedures, identifying areas of improvement where necessary, to enhance Client experience & the businesses performance overall. * Driving optimum sales & gro...