Security Officer - Cabot Circus, Bristol
Location: Cabot Circus Shopping Centre, Bristol
Job Overview
We are recruiting a Security Officer to join our passionate and driven security team at our client’s shopping centre. The role involves patrolling public areas, enforcing safety regulations, and providing customer care.
Responsibilities
* Fully trained in security operations and patrol malls, service areas, service desk, public areas and car park.
* Advise tenants on management regulations, diffuse incidents and prevent occurrence.
* Maintain fire, health and safety regulations, secure premises and provide first aid using customer‑care procedures.
* Day shifts only on a 4‑on‑4‑off rota at £13.21.
Main Duties
* Ensure compliance with all policies, legal and regulatory requirements.
* Complete all tasks as defined in the Assignment Instructions and SOPs.
* Act as evacuation marshal and maintain fire alarm procedures.
* Assist tenants and police during incidents.
* Patrol malls, service areas, service desk and public areas.
* Handle retailer and public enquiries courteously.
* Maintain professional conduct in challenging situations.
* Document incidents accurately in the notebook and incident report.
Person Specification
* Team player with enthusiastic attitude.
* Works on own initiative and is flexible.
* Excellent written and verbal communication skills.
* Calm under pressure.
* Valid SIA door supervisor licence.
Health & Safety Responsibilities
* Follow group and company policies; report deficiencies or hazards.
* Use equipment and PPE properly.
* Report issues or training needs to line manager or incident reporting system.
Information Security
* Ensure compliance with information security procedures.
* Identify and report security risks.
* Report actual and suspected security incidents.
Benefits Package
* Employee Shares Scheme
* Staff Retailer Discount
* Cabot Circus Discount Scheme
* Free Staff Parking
* Pension Scheme
* Extensive Training Package
* Childcare Vouchers
* Cycle to Work Scheme
* Give as You Earn
* Salary Finance
* Competitive Holiday Allowance
* Competitive Pay Rate
* Life Cover
* Share Incentive Plan
* Save as You Earn
* Virtual GP
* Employee Assistance & Counselling
Additional Information
This job description is intended to give the post holder an appreciation of the role. Specific tasks and objectives will be agreed with the post holder. It may be varied from time to time by the Company to reflect changes in the role and/or business needs.
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