VP / Head of Operations (Contract)
Location: Remote (Europe preferred)
Morgan Mace are delighted to be working with a fast-scaling DTC eCommerce home & lifestyle brand, currently generating c.$40M in revenue with a clear path to $100M+.
They are looking for a hands-on operations leader to take ownership of the operational engine of the business and help build the structure required for the next phase of growth.
🔧 The Role
This is a high-impact, founder-facing position with end-to-end responsibility across:
* Supply chain & inventory planning
* Fulfilment & 3PL management
* Operational systems (ERP, WMS, automation)
* Cross-functional alignment (particularly with marketing & demand)
* Building scalable processes and operational cadence
You’ll be working directly with the founder to identify inefficiencies, solve problems, and implement structure as the business scales.
🎯 What Success Looks Like
* Improved visibility and control across inventory and supply chain
* Stronger alignment between marketing demand and operational capacity
* More predictable fulfilment performance and customer experience
* Scalable systems and processes that reduce reliance on reactive decision-making
* Fewer operational bottlenecks as the business grows
âś… Ideal Background
* Experience in DTC / eCommerce environments (Shopify-led preferred)
* Exposure to $30M+ revenue businesses, ideally scaling beyond that
* Strong understanding of supply chain, fulfilment, and systems
* Comfortable operating in lean, fast-paced environments
* Hands-on approach — not purely strategic
đź’Ľ Package
* Contract role (flexible structure)
* Competitive compensation depending on experience
* Opportunity to play a key role in scaling a high-growth business
🌍 Diversity, Equity & Inclusion
We are committed to building diverse and inclusive teams. We encourage applications from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected characteristic. We believe diverse perspectives drive better outcomes and welcome candidates who can bring different experiences and viewpoints to the role.