Manager, Software Asset Management, Digital Risk
In the rapidly growing Digital Risk practice, EY’s Software Asset Management (SAM) competency helps clients navigate digital transformation.
The opportunity
As a Manager – SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks.
Your key responsibilities
* Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations.
* Lead day‑to‑day client interactions, presenting findings, facilitating workshops, and building strong working relationships.
* Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices.
* Support clients in software audit defense, compliance assessments, and license reconciliation activities.
Technical Expertise & Advisory
* Apply expertise in software licensing models for key vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow).
* Utilize and optimize SAM tools (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting.
* Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities.
* Provide practical recommendations to clients on software cost optimization and risk mitigation strategies.
Team Collaboration & Development
* Collaborate effectively with cross‑functional EY teams, delivering integrated solutions.
* Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment.
* Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices.
* Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership.
Skills and attributes for success
* Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM).
* Hands‑on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting.
* Experience in conducting software license compliance reviews and supporting audit defense.
* Excellent analytical, problem‑solving, and communication skills.
* Proven ability to manage project workstreams, work with teams from off‑shore delivery centres and deliver client‑facing outcomes.
To qualify for the role, you should have
* Solid experience in Software Asset Management, IT Asset Management, or IT Governance, with some of this experience in a project leadership or managerial capacity.
* Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory).
* Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management.
* Knowledge of ITAM frameworks (e.g. ISO/IEC 19770).
Benefits
* Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
o We recently launched our groundbreaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting a wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location.
* Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
* Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
* Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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