Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
Generate profit by exceeding KPIs.
Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
Support the promotion and delivery of piercing services to customers with your team.
Be flexible in your approach, supporting other stores and team members to achieve common goals.
Promote an inclusive environment, fostering equality and kindness within your team.
Our ideal candidate is customer-focused, passionate about our products, and committed to creating an exceptional experience for our customers. We value enthusiasm, integrity, and a drive for success.
Demonstrate customer focus by delivering excellence in service, understanding the importance of tailored, one-on-one customer interactions, and leading your team to do the same, always putting the customer first.
Confidently lead by example, inspiring your team and making Accessorize a great place to work and shop.
Experience in a supervisory or key holder role is required.
Show passion, drive, resilience, and a proactive attitude.
Communicate openly and effectively.
Be solution-oriented, capable of making decisions that benefit the business, with a sense of ownership and responsibility.
We offer a competitive salary and an exciting bonus scheme, a staff uniform allowance, generous staff discounts across all our brands—Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home—and an additional day's holiday to celebrate your birthday.
If this role interests you, apply today. At Monsoon Accessorize, we care about how we do our work, emphasizing our values and respectful behavior. We are committed to creating a diverse and inclusive workforce, welcoming applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. We also consider flexible working requests unless operational requirements prevent it.
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