Job Title: Business Support Administrator
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB
Salary: Pro rata £14,962.20 per annum (FTE £24,937 per annum)
Job Type: Part Time, 9 Months Fixed Term Contract
Working Hours: 22.5 Hours Per Week
About the Role:
We have an opportunity for an enthusiastic individual to join us as a Business Support Administrator within our Business Support Services team on a 9 months fixed term, Part time (22.5hpw) basis. We are seeking applicants who are dedicated to providing a high-quality patient and customer centric service and are happy to share their knowledge by working with their team.
Our Business Support Services Team work alongside our Laboratory based colleagues to provide administrative support and by providing essential information to our service users. The position will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our Essential Services Laboratories (ESL) sites when required.
Responsibilities
As a Business Support Administrator, you will be responsible for supporting all three of our sites with their crucial paperwork which is required for us to be able to maintain our UKAS accreditation. Your duties will include, but are not limited to;
Monitoring and dealing with requests in multiple inboxes.
Providing information and non-technical advice to all users of the Pathology service.
To liaise with laboratory staff as required.
Scheduling meetings and taking minutes.
To create room bookings for both internal and external parties.
For the provision of food and refreshments upon request.
Inputting data from reports received from external laboratories.
Greeting patients arriving as part of our Andrology clinics.
Most importantly, through our shared values, you will help to make a positive difference to the lives, health and wellbeing of those within our community that we serve.
Our team at SPS have been fundamental to the principle of making a positive difference to healthcare in Somerset for over a decade, holding ISO15189 UKAS accreditation.
At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. We offer a Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band 2 - 6 roles.
SPS maintains a comprehensive training budget designed to support the career development of all staff members. This investment ensures that employees have access to the necessary resources and opportunities to enhance their skills and knowledge and advance their professional growth.
About you:
Essential Requirements:
3 GCSE's to include English and Maths and/or NVQ Level 3, or equivalent level of knowledge.
Good degree of accuracy and numeracy.
Ability to effectively communicate with a wide range of levels of staff within the laboratory, user organisations and suppliers of goods and services.
Well-developed interpersonal and team working abilities.
Ability to manage time to best advantage.
Ability to adapt efficiently to change.
Beneficial Requirements:
Previous experience of taking minutes at meetings.
Previous experience of working in an administrative/customer service role.
Knowledge of administrative systems and computer applications in use within Pathology. Particularly LIMS, Quality Management System and Procurement system.
What We Offer:
Smart-casual dress code
Free on-site parking at the Hub Laboratory
Annual leave of 27 days plus bank holidays
Wellbeing allowance of £1500 per annum
Free fruit, tea and coffee facilities
Benefits Scheme for discounts at select shops
Free confidential support system for all staff
Pension scheme
Canteen
Company events
Cycle to work scheme
Free flu jabs
Free On site parking
Transport links
About Us
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services.
We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.
SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law.
Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Business Administrator may also be considered.
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