Work Scheduler and Planner Excellent communication skills - written and verbal. A minimum of 2 years Customer Service experience (preferably in a Command Center and / or Call Center environment). Intermediate computer skills in MS Office - e.g. Word, Excel. Prior knowledge and skills in utilizing CMMS applications, e.g. Maximo - especially work planning and scheduling functionalities. Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs. Motivation to work within a Team environment. Relationship building and influencing capabilities. Keen attention to detail with the ability to prioritize and execute a diverse workload in a high-pressure environment. Ability to deliver exceptional customer service to Stakeholders (internal and external). Tertiary qualifications in Business Administration / Property / Facilities Management or related discipline would be highly advantageous (although not mandatory). Previous experience in working with Third Party Vendors would also be advantageous (although not mandatory). Self-motivated, confident, honest and flexible, with a professional work ethic. Be flexible and adaptable to change. Exceptional attention to detail. Demonstrates the Sodexo values and behaviours. A strong commitment to Zero Harm and a strong safety culture. Prior experience in quote management. Asset data management qualifications / experience would be advantageous Asset data and trend analysis experience. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.