A fantastic opportunity has arisen for an experienced Front of House Manager to join a well-established, customer-focused retail and hospitality business in Norfolk. If you’re passionate about delivering excellent customer service, leading teams, and creating a welcoming environment, this role could be ideal for you. As the Front of House Manager you will: * Lead and support front‑of‑house teams across retail and café areas * Ensure outstanding customer service and smooth daily operations * Manage rotas, training, and team development * Maintain high standards of presentation and customer flow * Handle customer queries and resolve issues professionally As the Front of House Manager you will demonstrate these skills: * Have experience in retail or hospitality management * Experience of working in a fast paced and busy environment leading large teams * Confident in managing busy customer-facing environments * Organised, proactive, and able to multitask * Passionate about delivering a great customer experience * Flexible to work weekends and peak periods We work closely with this employer and can offer insight, support, and a smooth, confidential application process. If you’re a motivated Front of House Manager looking for your next step, we’d love to hear from you. If you like the sound of the Front of House Manager role then would we encourage you to apply by email or call us. By applying for this Front of House Manager position, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency