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Client:
TPXimpact
Location:
Chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
5
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
Job level: 8
Location: Chesterfield, UK
We are looking for a self-motivated and organised individual to join a small but focussed central team working in a modern, scaling internal IT function based on a SaaS/PaaS cloud-based infrastructure.
You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function. You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan
Responsibilities
* Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team.
* Complete the onboarding of users onto internal systems, considering access rights, roles and permissions.
* Provide Hardware support to end users, including the configuration of new equipment.
* Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR).
* Work to consistently high standards for management of our IT estate, creating process and technical documentation as required.
* Work within information security, governance and certification standards across the IT estate.
* Rationalising and consolidating the current portfolio of applications towards a single, standardised set of tools for the organisation.
* Working with the business to deliver internal IT projects, providing service introduction or service improvements
* Act in the capacity of lead on existing projects to improve security within the IT function and wider business
* Provide guidance and training to junior members of the team to ensure that services can be fully supported
* Investigate issues when escalated and act as liaison with SaaS suppliers when required
Dimensions
* Resource complexity and nature of work teams - Senior role within a team
* Problem solving responsibility and complexity - High need for triage responsibilities.
* Change management requirements - Medium. Deploying solutions
* Internal / External interactions - Mostly internal interactions
* Strategic timeframe working towards - 1-3 year business plan
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Created on 02/07/2025 by TN United Kingdom
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