About the Role
We are seeking an experienced and hands‑on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high‑quality service.
You will take ownership of day‑to‑day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery.
Key Responsibilities
* Lead, manage, and develop cleaning teams across assigned sites
* Plan and oversee daily, weekly, and periodic cleaning schedules
* Conduct regular site inspections, audits, and quality checks
* Ensure full compliance with COSHH, health and safety, and company procedures
* Manage staffing levels, including recruitment, rotas, and training
* Act as the main point of contact for clients, handling feedback and resolving issues promptly
* Monitor stock, equipment, and budgets to ensure efficient operations
* Produce regular reports on performance, standards, and compliance
About You
* Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role
* Strong leadership skills with the ability to motivate and manage teams
* Good working knowledge of cleaning standards, COSHH, and health and safety regulations
* Experience conducting audits, inspections, and managing performance
* Excellent communication and client‑facing skills
* Organised, proactive, and able to manage multiple priorities
What s on Offer
* Company Vehicle
* Opportunity to manage and shape cleaning operations across multiple sites
* Supportive working environment with opportunities for progression
* A role where you can make a direct impact on service quality and team performance
Apply
To apply, please submit your CV or contact us for a confidential discussion.
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