We’re recruiting on behalf of our client for a Property Claims Handler to join their Glasgow-based team. The role involves assessing and managing non-complex property claims within authority limits, ensuring compliance with internal policies and industry regulations.
RESPONSIBILITIES
* Assess and manage non-complex property claims accurately
* Determine policy liability, calculate reserves, and settle claims within set authority
* Maintain strong client relationships and meet SLA commitments
* Prioritise and manage caseload efficiently
* Stay updated on company policies and regulatory requirements
* Support operational projects as needed
DAY-TO-DAY
* Review and process incoming property claims
* Liaise with clients and customers to clarify claim details and next steps
* Maintain records and documentation in accordance with internal procedures
* Handle customer communications and enquiries with a high standard of service
* Ensure adherence to compliance and regulatory frameworks
EXPERIENCE
* Experience in a claims handling role is essential
* Property claims experience preferred
* Strong customer service and communication skills
SKILLS
* Excellent interpersonal and communication abilities
* Sound knowledge of property claims processes
* Strong organisational and time management skills
* Understanding of compliance and regulatory standards
If you have the relevant experience or know someone that does please contact me now on 07458162859or email us at admin@lawesgroup.co.uk
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