Midlands Care is looking for an organised, proactive, and people‑focused Learning & Development Coordinator to support the growth and development of colleagues across our care homes. This is an exciting opportunity for someone who is passionate about training, professional development, and improving the quality of care through learning.
If you enjoy coordinating training, supporting staff, and helping shape a culture of continuous improvement, this role could be the perfect fit.
As our Learning & Development Coordinator, you will support the Learning & Development Manager in delivering high‑quality training programmes across the Midlands region. You will help design and coordinate training, maintain accurate training records, support NVQ initiatives, and ensure all learning activities meet regulatory standards.
You will also play a key role in identifying training needs, supporting new starters during induction, and working closely with managers, the Quality Assurance Team, and head office departments.
Key Responsibilities
* Training programme coordination — assisting with the design, development, and delivery of training across all care homes.
* Regulatory alignment — ensuring all training meets company policies and sector standards.
* External provider sourcing — identifying cost‑effective specialist training providers.
* Training records management — updating training logs and supporting competency assessments.
* NVQ support — helping staff access NVQ opportunities and supporting assessments.
* Reporting — preparing monthly and weekly training reports.
* Training needs analysis — conducting observations and working with managers to address gaps.
* Induction support — assisting with new starter induction and probation reviews.
* Quality assurance collaboration — supporting QA observations and promoting best practice.
* Head office duties — answering calls, managing mail, maintaining office organisation, and supporting admin tasks.
* Confidentiality & professionalism — handling sensitive information appropriately.
Qualifications & Skills
* Strong organisational and administrative skills.
* Excellent communication and relationship‑building abilities.
* Experience coordinating training or supporting L&D activities (desirable).
* Confidence working independently and across multiple sites.
* Ability to maintain accurate records and manage multiple tasks.
* Understanding of regulatory training requirements (advantageous).
* Proactive, adaptable, and committed to continuous improvement.
Why Join Midlands Care?
We are proud to offer a supportive, values‑driven working environment with a strong focus on staff wellbeing and development. Benefits include:
* Competitive rates of pay + Bonus
* Exceptional working environment
* Learning Academy with leadership and clinical development programmes
* BUPA Mental Health Service
* Investors in People certified organisation
* Blue Light Card eligibility
* Charity and company events
* Free uniform
* Generous annual leave entitlement
Help Us Grow Our People, Strengthen Our Care
If you are passionate about learning, development, and supporting others to reach their potential, we would love to hear from you.
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