Are you a proactive and reliable facilities professional looking to make a real impact in a busy, client-focused legal environment? Lester Aldridge is seeking a highly organised and service-driven Facilities & Reception Assistant to join our Facilities team. This is a varied and rewarding role at the heart of our business, combining facilities support, reception services, and hospitality coordination.
If you thrive in a fast-paced environment, enjoy working with people, and take pride in delivering excellent service, this could be the opportunity for you.
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Key Responsibilities:
General Facilities
Manage incoming and outgoing post, including sorting, collections, franking, courier bookings, and bulk scanning
Monitor facilities and fax inboxes, ensuring all requests and communications are actioned promptly
Oversee stationery and supply levels, including kitchen provisions and first aid kits
Support health and safety administration, fire alarm testing, and manual handling tasks
Maintain office standards through daily touchpoint cleans and litter picks
Provide ad hoc support with binding, laminating, and document preparation
Meeting Rooms
Ensure meeting rooms are fully operational and ready from 8:30am each day
Manage Outlook bookings and provide oversight for ground floor and other meeting rooms
Deliver hospitality services, including refreshments, lunches, and stock management
Maintain high standards of cleanliness, including kitchens, toilets, and shower facilities
Monitor and report maintenance, IT, and AV issues
Provide support to marketing and events teams when required
Reception & Switchboard
Open and prepare Russell House reception by 9:00am and close down at 5:30pm
Deliver outstanding front-of-house service for clients, visitors, and contractors
Operate the central switchboard for all three offices, ensuring calls are answered and transferred promptly
Handle visitor sign-in, mail deliveries, and taxi bookings
Maintain confidentiality while capturing accurate details from clients and directing them appropriately
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Skills & Competence
Good standard of education, particularly English and Maths
Previous experience in reception, switchboard, hospitality, or facilities roles (legal sector experience desirable)
Strong organisational skills and ability to manage multiple tasks in a busy office environment
Excellent time management, reliability, and customer service skills
Knowledge of health & safety (first aid qualified or willing to train is essential)
Professional, well-presented, and aligned with Lester Aldridges values: Clients, People, Teamwork, Progressiveness
Able to work independently and collaboratively, with a proactive and problem-solving mindset
Comfortable with manual handling and flexible working hours to cover non-routine demands
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Why Join Lester Aldridge?
At Lester Aldridge, we believe in empowering our people to succeed. Youll be part of a supportive and collaborative team, where your contribution helps the firm run smoothly and ensures exceptional experiences for clients and colleagues alike. We provide accredited training, including health & safety, first aid, fire marshal, and incident response, alongside our core staff training programme.
Youll benefit from a competitive salary, ongoing professional development, and a culture that values teamwork, reliability, and service excellence.
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