Job Description
Customer Care Account Manager
Yeovil | £27,000-£28,000 per annum + career progression | Monday - Friday + alternate Saturday mornings | Permanent
Introduction
Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised degree.
Hours & Salary
* Monday - Friday, 08:30am - 5pm
* Every other Saturday, 9am - 12pm
* Salary: £28,000 per annum initially, with increases as CII qualifications are achieved
Key Responsibilities
* Engage with customers to provide excellent service and advice
* Build strong, long-lasting customer relationships
* Identify cross-selling and up-selling opportunities while prioritising the customer journey
* Work towards gaining a company-funded CII professional qualification
* Participate in workshops, coaching, and on-the-job training
About You
1. Enjoy interacting with people and building relationships
2. Strong problem-solving skills
3. Experience ...