Job Description
* Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
* Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
* Maintain strict security procedures to ensure guest confidentiality and safety
Qualifications
* Some experience in retail, hospitality or a customer facing role
* Excellent communication skills
* Strong organisational skills
* A positive, can-do attitude
Additional Information
* ** Thank you for your interest in this position. Due to the high volume of applications, we will only be able to contact those candidates selected for further consideration.
* Competentive salary.
* Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
* Participate actively in initiatives to build a more inclusive and sustainable world
* And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
* You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.