The Role:
As a Loss Prevention Team Leader, you'll play a vital role in protecting our colleagues, customers, and company assets within your store. You'll be instrumental in fostering a centre of excellence for Loss Prevention Officers (LPOs), ensuring high standards, effective training, and strong team leadership. This is a hands‑on role where you'll directly impact the success of your team and contribute to maintaining a secure retail environment.
This role is based in our Fosse Park Store
What You’ll Take On:
* Liaise regularly with the Loss Prevention Manager and daily with Store Management to safeguard company assets.
* Develop your store into a training hub for new LPOs, ensuring compliance and skill development.
* Manage the day-to-day operations of the store LPO team, taking full ownership of their performance.
* Assist in the recruitment and induction of new LPOs, conducting initial telephone interviews and in-store training.
* Conduct 30/60 day reviews for all new LPOs within your team, acting as their dedicated mentor.
* Ensure your team adheres to all Next security procedures & policies
* Manage and amend the store's LPO rotas, including cover for holidays, sickness etc
* Maintain strong communication channels with store management and the Loss Prevention Manager to deliver expected service levels.
* Cover selected Senior LPO duties during their absence or holidays.
* Support the Regional Loss Prevention Manager and Loss Prevention Manager with LPO audit visits in your store.
* Facilitate effective communication between your team, store management, and relevant retail crime reduction partnerships (e.g., Shopping Centres/Retail
* Ensure all major external thefts are reported promptly escalated to the LP Department and Police when necessary, encouraging intelligence sharing through various platforms.
What You’ll Bring:
* We're looking for an enthusiastic and proactive individual with a keen eye for detail and a passion for loss prevention.
* Flexibility to travel to other stores within the region and work 5 out of 7 days, including weekends and evenings.
* A hardworking and self‑motivated approach with unquestionable integrity.
* Excellent time management skills and the ability to thrive under pressure.
* A strong ability to demonstrate initiative.
* Confident and effective verbal communication skills, with a good level of tact and diplomacy.
* A minimum of 12 months' previous security or loss prevention experience.
* The ability to interpret and understand company stock loss data.
* Good literacy and numeracy skills, including experience working with figures, understanding percentages, and following written instructions.
LI-CG1 -LI-Onsite
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