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Participation and access to records worker

Swindon
Civic Recruitment Limited
Posted: 9 June
Offer description

Job Description


3 months contract with a local authority


Job Purpose

* To provide a sensitive, person-centred service supporting adults, including care-experienced individuals, who request access to their Children’s Social Care records. The role ensures timely, compliant, and supportive access to records while promoting wellbeing throughout the process. The postholder will also lead participation initiatives, ensuring the voices of children, young people, and families influence service design and delivery. Additionally, the role supports compliance with Freedom of Information (FOI) and Data Protection (DP) legislation and promotes best practices across the organisation.


Key Duties/Accountabilities

* Act as the primary contact for adults requesting access to their Children’s Social Care records.
* Provide ongoing emotional and practical support throughout the records access process.
* Work with individuals to understand their goals and tailor support accordingly.
* Develop and implement sensitive, person-centred processes for records access.
* Liaise with relevant teams (e.g., leaving care services) to gather context where appropriate.
* Work closely with Information Governance teams to obtain third-party consent and ensure a balanced and sensitive approach to redaction.


Essential Experience Required

* Experience working with vulnerable children, young people, or adults within a social care or related setting.
* Experience of handling sensitive information and maintaining confidentiality.
* Experience working with Data Protection, FOI, or information governance processes.


Essential Qualifications Required

* Degree-level qualification or equivalent experience (e.g., Social Care, Social Work, Law, or related field).
* Relevant training or qualification in Data Protection / Information Governance (desirable).
* Enhanced DBS clearance.


Additional Information

* Working hours: 37 hours per week.
* Enhanced DBS clearance.
* Location: Civic Campus, Euclid Street, Swindon, SN1 2JG, United Kingdom.
* We work on a bi-weekly schedule.
* The role closes on 1st July 2026, apply ASAP.



Requirements
To provide a sensitive, person-centred service supporting adults (including care-experienced individuals) who request access to their Children’s Social Care records. The role ensures timely, compliant, and supportive access to records while promoting wellbeing throughout the process

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