Go back Coventry and Warwickshire Partnership Trust
Clinical Support Assistant
The closing date is 05 June 2026
We have an exciting opportunity for a Mental Health Band 4 Clinical Support Assistant to join the Community Mental Health Team in Coventry, working with patients with both psychotic and non-psychotic presentations. The team operates from a Coventry base, with clinical work carried out in the office and in patients' homes.
We are seeking a candidate with strong knowledge and experience of working with service users who have a range of mental health difficulties, including psychosis, emotion regulation difficulties, depression, and anxiety. This experience may have been gained through prior learning, clinical placements, or relevant work in mental health services.
Main duties of the job
This role is diverse and will encompass the delivery of evidence-based mental health psychoeducation and skills across a range of formats, including individual sessions, home-based work, clinic-based appointments, and occasional group interventions.
Applicants will also hold a defined caseload of appropriate patients, working under indirect supervision, and will provide interventions aligned with best practice and identified patient needs. A key component of the position is also the involvement in routine triage functions for all routine referrals made to the Coventry Community Mental Health Team. This includes assessing referral information, identifying appropriate care pathways, and contributing to the safe and efficient management of waiting lists across a range of interventions within the service.
The successful candidate will demonstrate the ability to work collaboratively within a multi-disciplinary team, while also showing confidence and reliability when working independently. An understanding of professional boundaries, scope of practice, and when to seek guidance is essential. Strong organisational skills, effective time management, and the ability to prioritise a varied workload are critical to success in this role.
About us
This team places a huge emphasis on training and ongoing supervision both in a group setting and individual basis.
Applicants should be thorough, boundaried and confident practitioners with a good understanding of Mental Health presentations. It is essential that candidates read the Job Description and Person Spec carefully to ensure they meet both the academic qualifications and experience listed there. Above all, the essential qualities we are looking for are warmth, compassion, empathy and the ability to be relatable.
Job responsibilities
Detailed Job Description has been attached to this advert
Having a full UK Driving Licence and access to and the use of a vehicle for attending appointments in the community is essential.
It is important for applicants to understand that this vacancy is for a Band 4 role, and as such applicants would need to demonstrate a wider range of skills and experience than would be required for a Band 3 post.
Please be mindful that to support your application, you will need to provide evidence/explanation around the below to help improve your chances of being offered an interview.
- Experience within a Community Mental Health setting. This does not necessarily need to be within a statutory team (though desirable), and could include experience within a charity, local authority or counselling service setting. Evidence of experience or understanding of Community Mental Health working and caseload management in such a setting is essential.
- Knowledge of the application of psychological skills, and if applicable evidence of the application of these in practice. Skills such as anxiety management, graded exposure, emotional regulation, and mood management are especially relevant to this role and a key aspect of this role. This can be through formalised qualifications or comparative clinical experience.
- Good knowledge of Mental Health concerns, symptomology and impact on clients lives; with the ability to consider how to gather information around this to inform the clinical triage process which is a pivotal part of this role.
Previous applicants are encouraged to use the above to refocus their applications.
Applications are screened for use of AI software.
Person Specification
Qualifications
* Foundation degree in Health or Health and Social Care or psychology including Assistant practitioner or currently undertaking the course, Or equivalent skills and knowledge developed in practice
Knowledge and Skills
* Awareness of current good practice in the care of people with mental health/ dementia/challenging behaviour.
* Knowledge and experience of person centred approaches to care
* Understanding of health and safety issues
* Understanding of confidentiality
Experience
* Experience in Community mental health care
* Experience of working effectively to support people in distressed states including either significant mental health needs, challenging behaviour or offending behaviour
Experience
* Experience in Community mental health care
* Experience of working effectively to support people in distressed states including either significant mental health needs, challenging behaviour or offending behaviour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Coventry and Warwickshire Partnership Trust
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