General Manager : Casual Dining Concept
Location: London
Salary: A GBP 50,000 : A GBP 55,000 + incentives
Everything is made in:house, from scratch, with a genuine respect for ingredients, process and quality. The food is authentic, the standards are high, and there is a real belief that great hospitality starts with great people.
They are looking for a General Manager who shares those values. Someone who understands that culture drives performance, that teams need developing not managing, and that guests can feel the difference when people genuinely care about what they do.
This is a business with ambitious plans for growth. The right person will have the opportunity to help shape the future of the company as it expands.
The Role:
* Full ownership of the restaurant, leading both the guest experience and the team behind it
* Create an environment where people enjoy coming to work and are proud of what they deliver
* Lead from the floor, setting the standard for hospitality, energy and service every day
* Champion the culture of the business and ensure the values are lived throughout the team
* Recruit, develop and retain exceptional people, creating clear progression and accountability
* Work closely with the kitchen team to maintain the integrity and quality of the product
* Take responsibility for commercial performance, including sales, labour, costs and profitability
* Ensure every guest leaves having experienced genuine hospitality and consistently high standards
* Play a key role in supporting the future growth of the business
The Person:
* An experienced General Manager from a quality:led restaurant business
* Passionate about authentic food, hospitality and creating memorable guest experiences
* A natural people leader who enjoys coaching, developing and building teams
* Leads with warmth, energy and credibility rather than hierarchy
* Strong operationally, with a clear understanding of both service and commercial performance
* Values quality over shortcuts and takes pride in maintaining high standards
* Comfortable working within an ambitious, growing business where culture matters as much as results
* Looking for more than just another General Manager role and wants to help build something special
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