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The Role
We are seeking a proactive and detail-oriented Sales Administrator to support our clients' growing sales team and ensure smooth day-to-day operations. The role involves handling customer enquiries, preparing quotations, processing orders, maintaining customer records, and providing general administrative support. The ideal candidate will have strong organisational and communication skills, good IT proficiency, and the ability to work both independently and as part of a team.
Location: Newcastle-Under-Lyme
Hours: Monday to Friday, full time
Salary: up to £32,000 per annum
The Role
We are seeking a proactive and detail-oriented Sales Administrator to support our clients' growing sales team and ensure smooth day-to-day operations. The role involves handling customer enquiries, preparing quotations, processing orders, maintaining customer records, and providing general administrative support. The ideal candidate will have strong organisational and communication skills, good IT proficiency, and the ability to work both independently and as part of a team.
Responsibilities
* Respond to customer enquiries via telephone, email, and shared inbox in a timely and professional manner
* Generate quotations for existing customers
* Create new customer accounts in Prof.IT as required
* Accurately load new orders into Prof.IT
* Monitor and review order progress to ensure successful and timely completion
* Conduct telesales activity, includingroutine calls to existing customersand targeted calls to sales prospects
* Develop and maintain strong relationships with existing customers to support sales objectives
* Promote the full product services and services, includingtrademarked productsand added-value services such as machining
* Undertake additional tasks as assigned by management, within your capabilities
* Comply with all company procedures and Health, Safety, and Environmental regulations
* Support continuous improvement initiatives, including NCRs and customer surveys
Key Requirements
* Excellent organisational skills with strong attention to detail
* Proficient IT skills, including Microsoft Office
* Strong interpersonal skills with the ability to build and maintain long-term customer relationships
* Confident verbal and written communication skills
* Able to work independently and collaboratively within a small team
* Knowledge of internal systems such as Prof.IT, Microsoft Office, and Salesforce
* Familiarity with company procedures and internal workflows
* Understanding of corrosion-resistant alloys, including stainless steel, nickel, and copper alloys
* Awareness of the stockholding market structure and key industry competitors
Interested? Call Meg on 01782 712230 or email
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Industries
Marketing Services
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