Customer Accounts and Banking Team Leader
Department: Finance
Employment Type: Permanent
Location: Sunderland - Customer Support Centre
Reporting To: Financial Controller
Compensation: £32,000 / year
Description
We are looking to recruit an Customer Accounts and Banking Finance Team Leader to join our Finance Team. This is an exciting role in the business and will give the successful candidate the opportunity to learn and achieve personal growth within a fast paced business.
What’s the opportunity?
The Team Leader will be responsible for allocating work within the team, review of the output of their work, managing the review of the debtors ledgers of a number of stores that they will be directly responsible for, regular reporting to the Financial Controller and Finance Director and completion of tasks such as management of day to day Finance House activities.
The role is based within the Finance team and will involve liaising with other departments within the company including Retail and Distribution. The role is not customer facing and will not involve direct contact with customers.
What does the role involve?
* Oversight of the team responsible for the daily review of the customer debtors ledgers for all stores (payments and invoicing)
* Review of the output the team’s work, including review of the proposed adjustments required to individual accounts.
* Managing the review of the ledgers of a number of stores directly.
* Provide cover in performing ledger reviews during team member annual leave
* Liaising directly with retail and distribution colleagues to assist in the performance of duties.
* Regular reporting to the Financial Controller and Finance Director.
* Management of day to day Finance House activities, including management of rate cards and remittance reconciliations.
* Support in review of customer refund activity.
* Support the wider finance team with ad-hoc duties as required.
* Maintain accurate and organised financial records and documentation.
Who are we looking for?
* Oversight of the team responsible for the daily review of the customer debtors ledgers for all stores (payments and invoicing)
* Review of the output the team’s work, including review of the proposed adjustments required to individual accounts.
* Managing the review of the ledgers of a number of stores directly.
* Provide cover in performing ledger reviews during team member annual leave
* Liaising directly with retail and distribution colleagues to assist in the performance of duties.
* Regular reporting to the Financial Controller and Finance Director.
* Management of day to day Finance House activities, including management of rate cards and remittance reconciliations.
* Support in review of customer refund activity.
* Support the wider finance team with ad-hoc duties as required.
* Maintain accurate and organised financial records and documentation.
* Proactive and organised with strong time-management skills.
* Strong written and verbal communication skills.
* Personable and experienced
* Reliable and flexible.
* Professional demeanour and positive approach to resolving issues.
* Willingness to adapt to changing priorities during the contract period.
What’s in it for you?
* 33 days holidays including bank holidays
* Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
* Colleague Discount
* Career progression
* Long service awards
* Enhanced Maternity, Paternity and Adoption Leave
* Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
* Virtual GP – Access to a GP service 24/7
* Salary finance scheme
* Pension Scheme
* Death in Service
* Life assurance
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