Job Description
Customs Process Administrator – Felixstowe
Salary: up to £28,000 | Location: Felixstowe | Type: Full-time, PermanentIndustry: Logistics / Customs / Supply Chain
Are you detail-oriented, process-driven, and ready to take on a pivotal role in international trade compliance? We’re working with a leading customs services provider in Felixstowe who is looking for a proactive and meticulous Customs Process Administrator to join their growing team.
The Role
As a Customs Process Administrator, you will be responsible for the accurate and timely processing of SCDP Supplementary Declarations for a key client. You’ll play a vital role in ensuring compliance with HMRC regulations and maintaining the company’s CFSP Authorisation. Your responsibilities will include:
* Completing month-end checks to ensure all customs entries are accounted for
* Following and improving internal processes to enhance efficiency
* Working closely with internal teams and clients to meet SLA and SOP standards
* Supporting continuous improvement and compliance initiatives
What We’re Looking For
* Strong attention to detail and a methodical approach to work
* Basic Excel skills with a willingness to learn new systems
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a collaborative team
* A proactive mindset with a commitment to high-quality service
What’s in It for You?
This is more than just a job—it’s a chance to grow with a company that’s shaping the future of customs services. Here’s what makes this opportunity stand out:
* 25 days holiday + Bank Holidays, with additional days after 2 and 5 years
* 5% company pension contribution
* Comprehensive healthcare package including Life Insurance, Income Protection, and Mental Health support
* A company that values continuous learning, digital innovation, and local expertise
* A supportive team culture with clear personal development goals
About the Company
Our client is a trusted name, known for making things easy for global trade. With a strong local presence and a commitment to digital innovation, they offer a dynamic and forward-thinking environment where your contributions truly matter.