About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, More information is available at Responsible for driving performance across sales teams covering UK, Ireland and Nordics, ensuring sales targets are met and identifying opportunities for sales growth and development, including the operational capabilities of the UKI Enterprise team. Able to build and drive strategies on effective marketing and sales techniques to boost revenues following market trends and customer demands. Working closely with marketing and support teams to expand customer base reach and attract customers and partners for potential business partnerships. The individual will drive Enterprise and work closely with Territory account teams, working across commercial and public sector enterprise organisations. Key to the success of this role is relevant and demonstrable change management expertise and experience as Sophos moves its go to market strategy from entirely channel focused to a customer success model. The individual should possess a real growth mindset supporting their sales teams move to a more direct touch end-user customer model, in a Services led business including MDR, MSP, Next Gen, etc. Further, successfully enabling a model of partnering with (global) Channel and Sales Engineering teams who do not have a direct reporting line. The individual is accountable for:*Relationship management across Public Sector Customers (with employee count +1000) across North markets*Net New Logos wins (typically 20% of Annual quota) – key in succeeding annual growth expectations and growing annual recurring revenue in the UKI Enterprise Tier *X-sell and Upsell in existing customer base (expanding product portfolio in customer base through cross-sell, upselling Next Gen technology to customers using traditional Sophos technology (Next Gen Tech: Central Endpoint, MDR, NDR, XGS Firewall), management of license true-ups) (typically 40% of annual quota)*Management of customer renewals (this includes upselling to Next Gen technology where applicable) (typically 40% of annual quota[1]). *Collaboration with Sophos partner community is key to developing whitespace territories
Key Responsibilities
1. Develop a growth mind set and year on year growth
2. Enable the team to aggressively prospect, identify, qualify and develop pipeline
3. Ensure internal cross-functional collaboration to drive customer satisfaction in Enterprise accounts
4. Strategically analyze industry trends and performance metric to drive execution and accelerate results
5. Effectively develop and monitor accurate Enterprise sales forecast
6. Create initiatives and programs to drive cross sell/upsell and incremental new business sales working at a strategic level with Global and, regional business units.
7. Increase revenues throughout the customer lifecycle, providing superior leadership, guidance, and specialized knowledge to champion the key accountabilities and business operational strategies.
8. Drive the Operational Enablement, Analytics and Process Improvement teams to continuously improve the velocity and quality of our customer conversations.
9. Develop high quality Retention, Acquisition and Sales strategies, through benchmarking, process improvement, best practice understanding – to drive Priorities To Improve (PTI’s) for the Enablement, Analytics and Process Improvement teams.
10. Work collaterally with the Vice Presidents Directors and senior management to deliver best in class sales performance aligning to the strategic direction of Sales, aligned with the Channel partner sales teams
11. Partners with global channel and sales engineering organisations; ensuring there is a shared understanding of goals and objectives in both directions.
12. Connect Sophos initiatives to deliver a better customer experience.
13. Maintain and understand latest thinking on developing centralized sales operations and be accountable for the delivery of all performance objectives and scorecards for the business.
14. Ensure that business objectives are met and changes are anticipated.
15. Driving frameworks to support business optimization and operational excellence.
16. Develop a culture of self-learning and individual development.
17. Execute an integrated operating calendar/ scorecard, Sophos wide weekly/monthly/quarterly.
18. Ensure that the organization can deliver sustainable growth, making sure that the model best reflects the business opportunity.
19. Monitor measure and track all development activity, ensuring alignment with overall increase in targets.
20. Ensure that agreed business targets are met (in terms of market share, revenue, client satisfaction and profitability), providing specialized counsel and direction on fixing complex business issues.
21. Maintain an extensive network of Sophos business partners, ensuring appropriate communication is undertaken in a timely manner.
Skills & Experience
22. Demonstrable experience of driving and appetite for implementing change and a growth mindset.
23. Proven track-record in midmarket enterprise engagements specialising in sales and renewals activity for complex Software/IT solutions, ideally Cyber Security.
24. Experience of managing Hunter and Farmer Sales, a Channel facing team and a Renewals function is preferred with ideally experience of managing teams in excess of 12 headcount and $50m Revenue.
25. Experience of managing a complex Customer facing organization with multiple Lines of Business is a must.
26. A proven and compelling Business Improvement track record must be clearly demonstrated, particularly selling to a broad range of business customers.
27. Strategic thinker with ability to transform into executable plans and tactics to drive continuous high growth.
28. As a sales and customer-centric leader he/she has the proven ability to generate revenue streams, with a strong understanding of what it takes to conduct business successfully in UKI and Europe.
29. Ability to build and develop tight and long-lasting links with “C-level” customers, multi-channels, partners, and other market influencers.
30. Proven personal experience in establishing revenue growth while concurrently growing company market share and gross margin.
31. Ability to understand customer requirements and translate these into profitable solutions for both the customers and the company.
32. Experience in having managed an aggressive high energy External Sales and/or Channel partner sales function.
33. Presence, credibility, and charisma allied to strong influencing, negotiation, and leadership skills with the ability to thrive in a changing, complex, multi-cultural global matrixed organization.
34. The ideal candidate must have strong leadership attributes, people development skills, deep understanding of the various cultures and modes of operations across the UKI Region.
35. At a deeper level, this person shines at seeing the bigger picture, balancing long term needs against short term gains and will take the lead in shaping the culture, behaviours, passion, and energy of the UKI team.
#B2Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing