Overview
FULL-TIME Sales Assistant role at FOOTASYLUM – based in Bluewater.
This is a full-time position requiring 37.5 hours per week, with flexibility Monday through Sunday. We do not rely on CVs; applicants answer our application questions about customer service. All applications are anonymous until the interview stage to help reduce unconscious bias.
We are seeking enthusiastic team members to showcase our diverse products and deliver outstanding service on the high street.
Responsibilities
* Greet and welcome customers with a friendly and positive attitude.
* Provide exceptional service to make customers feel valued and leave with a positive impression of the store.
* Become a product expert to help customers make informed choices that suit their needs.
* Offer expert product knowledge and advice; upsell where appropriate.
* Collaborate with colleagues to hit store targets and deliver excellent service as a team.
* Maintain a clean, organized, and inviting store environment.
* Engage in training to grow both personally and professionally.
* Stay up to date with current trends and product knowledge to assist customers effectively.
* Process transactions with a customer-focused approach, ensuring a positive checkout experience.
As a Sales Assistant on the shop floor, you will be the go-to person for customer questions, resolving issues, and ensuring customers feel cared for.
About you
We are looking for outgoing, friendly, organized, and can-do individuals. You should be positive, approachable, not shy, and comfortable starting conversations with customers.
Diversity
We value diversity and the variety of perspectives it brings to delivering great service. We aim to build happy, inspired teams from diverse experiences.
Recruitment process
Applications are reviewed individually. If we feel you could be a good fit, you’ll be invited to a group interview to assess fit for the role and the company.
Footasylum is an equal opportunities employer. Please indicate any reasonable adjustments needed before attending an interview. We encourage open, honest conversations in a collaborative, informal environment.
Under 18 working restrictions: if you are under 18, you will not be able to work past 10pm in stores with extended festive hours.
You must bring your Right to Work documentation to the interview to progress with your application.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
Location: Greenhithe, England, United Kingdom
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