Overview
An excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at a Hotel in Glasgow, G1 area. This position is working as a security officer within a hotel environment; the primary responsibility is to deliver a professional, welcoming, and secure front-of-house service.
What’s in it for you
In return we offer a company award scheme, optional workplace pension, career progression and access to a substantial free online training academy for professional development.
Hours
On average 16 hours per week, shifts as per site rota. Friday & Saturday 19:00-03:00 and 21:00-05:00.
Pay
£13.45 per hour.
Responsibilities
* Provide a professional concierge-style front-of-house presence
* Welcome and assist guests, visitors, and event attendees in a courteous manner
* Act as an ambassador for Leonardo Hotels, maintaining a high standard of presentation and conduct
* Support the night shift team with operational and guest service requirements
* Assist guests with directions, queries, and general requests
* Maintain a visible presence in public areas to deter anti-social behaviour
* Respond to and manage noise complaints promptly and professionally
* Monitor and respond to alarm activations in line with site procedures
* Conduct regular patrols of the premises as required
* Report incidents, hazards, or suspicious activity in a timely manner
* Liaise effectively with hotel staff and management
* Ensure compliance with health & safety and security procedures
Person Specification
* A valid SIA licence; or applied for
* A full five year checkable employment history
* Excellent customer service skills
* Excellent interpersonal and communication skills
* An ability to work as part of a team
* An enthusiastic, self-motivated and flexible approach
#J-18808-Ljbffr