Our client is looking for an enthusiastic Water Softener Service Engineer to join their busy team. The work involves servicing water softeners and water treatment equipment, as well as upgrades on existing equipment, parts and services. Necessary training will be provided. We are looking for someone with a strong technical background and who is interested in growing within the company. This is a full-time permanent employment position with a generous bonus scheme
Applications from ex-military personnel are strongly encouraged
Key Responsibilities:
Diagnosing, maintaining, and repairing a variety of water softeners and related products at customers' locations
Delivering high levels of customer service and ensuring customer satisfaction
Managing inventory of parts and ensuring adequate stock levels
Achieving high first-time fix rates through effective troubleshooting
Managing your daily schedule and workload
Completing service reports and documentation accurately
Ensuring compliance with health and safety standards
Maintaining the company vehicle and ensuring it adheres to company policies
Collaborating effectively with team members while also working independently
Changing filters when needed, delivering salt when required.
Knowledge, skills and qualifications:
Essential:
A working knowledge of Plumbing systems
Plumbing, Mechanical or electrical engineering background
Good Communication skills
Well presented, this is a customer-facing role
Fault-finding/analytical skills
Full clean driving licence
Not looking for formal qualifications necessarily, however, the candidate must be a quick learner
Salary: £35,000 to £45,000 DOE
Benefits: Commission, depending on experience, Van, phone, pension plan