Service Advisor - Crawley, West Sussex Our client, a reputable franchised car dealership in Crawley, is seeking an experienced Service Advisor to join their dynamic team. This is an exceptional opportunity for a skilled professional committed to delivering outstanding customer service in a busy, customer-focused environment. The Service Advisor role provides competitive earnings, career development prospects, and the chance to represent a well-established brand in West Sussex. Benefits of a Service Advisor: Competitive basic salary from £28,000 to £32,000, depending on experience Uncapped performance bonuses, with a realistic OTE of £40,000+ Monday to Friday working pattern, with no weekends required Ongoing training and professional development opportunities Supportive team environment within a reputable dealership Long-term career progression possibilitiesDuties of a Service Advisor: Deliver exceptional customer service that exceeds expectations, creating a VIP experience Interpret customer concerns and liaise effectively with technicians to ensure timely resolution Manage customer appointments, schedules, and service workflows efficiently Provide accurate estimates for repairs and maintenance, maintaining transparency with customers Handle customer inquiries, complaints, and follow-ups professionally Track vehicle progress through the workshop and keep customers informed Upsell additional service...