Delivering the business and technical strategy for each customer, whilst driving quality and food safety through a collaborative approach, utilising quality improvement plans involving all key stakeholders (internal and external).
Your Duties Will Include:
1. Delivering excellence in technical customer management and ensuring compliance with client expectations and management.
2. Manage the factory technical team on a day-to-day basis, delivering excellent factory standards, driving continuous factory and technical improvements.
3. Deliver technical plans for the site that demonstrate the delivery of the retailers' requirements and the Compleat Food Group's requirements.
4. Develop cross-functional relationships at site and group level to encourage joined-up working, ensuring all functions are aware of technical activity.
5. Set clear objectives for the technical team with regular reviews.
6. Work cross-functionally within the Senior Leadership Team, wider organisation, account, and site departments to deliver safe, legal, and high-quality products.
7. Use data effectively to manage site performance, ensuring accuracy for continuous improvement.
8. Develop, manage, and improve customer joint quality plans.
9. Assist/manage customer visits, audits, and launches.
10. Maintain high audit accreditation/results.
11. Support product process and design from a technical perspective.
We are committed to fairness, equity, inclusivity, and respect, ensuring all colleagues can thrive by bringing their whole selves to work. As an equal opportunity employer, we provide all the support you need to succeed.
Contact us with any questions about diversity & inclusion or accessibility during the application process. Recruitment agencies: We have a small, active, and trusted Preferred Supplier List. We do not acknowledge speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles directly released by our Talent Acquisition team.
Qualifications and Experience:
* Degree qualified (Food background).
* HACCP Level 3.
* Food Safety Level 3.
* TACCP/Integrity.
* Lead auditor certification.
* Full UK driving license.
* Proven track record of technical/quality management in a fast-paced environment (ideally chilled foods).
* Experience communicating and negotiating effectively in reactive and flexible situations.
* UK retailer experience required, ideally Top 5 retailer and BRC experience.
* Experience leading retailer and certification audits.
* Proven ability to manage a factory-facing technical team.
* Track record of driving factory technical standards and KPIs forward.
Key Skills and Knowledge:
* Strong technical acumen.
* Previous technical management experience in a similar environment.
* Strong organisational and people management skills.
* Excellent interpersonal and communication skills, both verbal and written, with strong influencing skills.
* Excellent time management skills.
* Knowledge of food science and UK and European regulations.
* Understanding of retailer COPs.
* Commercial awareness.
* Proficiency in MS Office, specifications systems, and raw material management systems.
Benefits:
* 33 days annual leave (including bank holidays).
* Free on-site parking.
* 2 Employee Volunteering Days per year.
* Online and high-street retailer discount scheme.
* Employee well-being and community support groups.
* Charity initiatives and team events.
* 24/7 access to Grocery Aid for support.
The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.
#J-18808-Ljbffr