Network Planning Manager
Newark / Hybrid Working with approximately 2 days per week in the office with occasional UK travel
Newark Distribution Centre
Permanent Full Time Grade 5 Salary - competitive
Overview
We’re seeking a strategically minded Senior Manager to shape the future of this critical operation. Leading the planning, design and performance of a national two‑person delivery and installation network serving around 3 million customers each year, you'll play a pivotal role in driving efficiency, enhancing service quality and championing innovation.
Responsibilities
* Network Planning & Strategy: Shaping and evolving the network planning strategy to drive efficiency, scalability, and customer satisfaction.
* Analysing performance data to identify optimisation opportunities and deliver cost efficiencies.
* Operational Leadership: Fostering a high-performance culture focused on continuous improvement and operational excellence; monitoring macroeconomic trends, identifying risks and opportunities to inform proactive, performance‑driving strategies.
* Systems Ownership & Innovation: Leading partnerships with software providers to deliver system innovation and capability enhancements; overseeing testing, quality control, and deployment of system updates; ensuring strong governance across system performance, stability, and continuous improvement.
* Stakeholder & Partner Management: Building and maintaining strong relationships with regional operations leaders and networks of delivery sites; collaborating cross‑functionally with operations excellence, operations, customer service, and technology teams; influencing senior stakeholders to drive network improvements and strategic initiatives.
Qualifications
* Experience within two‑person delivery or final‑mile logistics networks.
* Strong technical expertise in complex route planning and optimisation.
* Proven track record in fast‑paced logistics, planning, or supply chain environments.
* Experience of UK & ROI logistics, including final‑mile network design and modelling tools.
* Demonstrable leadership capability managing large, multi‑functional teams.
* Experience owning or managing planning/logistics systems and working with external vendors.
* Highly analytical, with the ability to turn data into clear, actionable insights.
* Excellent stakeholder management and communication skills across all levels.
Benefits
* Performance related bonus
* Competitive pension scheme
* Product discounts on the latest tech
* A range of wellbeing initiatives
Why join us
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process.
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