Test and Commissioning Engineer – Electrical
Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Test and Commissioning Engineer, to join their growing team.
This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career.
Are you looking for an onshore, non-shift role in the electrical industry?
Are you a strong communicator with technical expertise and excellent problem-solving skills?
If so, this could be the role for you!
As the Test and Commissioning Engineer, you will diagnose and resolve some issues, avoiding unnecessary trips for the overseas team.
The Test and Commissioning Engineer role includes the following:
1. Responsible for testing and commissioning new company products
2. Providing Technical Support: Responding to inquiries and troubleshooting technical issues reported by customers. This can involve diagnosing software, components issue and providing solutions remotely.
3. Remote Support: Assisting users with remote application access, configuration settings, and remote software installations.
4. Documentation and Knowledge Sharing: Documenting support activities, troubleshooting procedures, and solutions in knowledge bases or ticketing systems to facilitate future reference and knowledge sharing within the team or organization.
5. User Training and Education: Providing user training and guidance on our clients equipment.
6. Escalation and Collaboration: Collaborating with other teams or third-party providers to escalate and resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations.
7. Customer Communication: Communicating with end-users or customers in a professional and courteous manner, providing updates, explanations, and guidance throughout the support process to ensure a positive customer experience.
Key Requirements:
8. Technical expertise and problem-solving skills
9. Strong knowledge of 3-phase power systems
10. Customer service orientation to effectively support users and maintain reliability in a remote environment.
11. Knowledge of PLC software would be advantageous
12. Must have a minimum of a NVQ Level 3 Electrical Engineering
13. Strong knowledge of electrical equipment
14. Strong communication skills as you will be collaborating with all departments.
Training will be provided in house.
Benefits:
15. Electric car scheme
16. Health cash plan from Bupa
17. Flexible working
18. 25 day holiday
19. Pension scheme
20. Bonus scheme
21. Employee assistance programme