Join to apply for the Sales Consultant role at Vistry Group
We have a great opportunity for a Sales Consultant to join our team within Vistry South East at our Lindfield office (RH16 2QG). As our Sales Consultant you will be responsible for carrying out all aspects of the day‑to‑day running of the sales hub in accordance with the customer journey. You will take ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. New homes sales experience is essential. We value in‑person collaboration and team culture, but we’re also committed to supporting flexible working where possible. This role will involve an element of weekend working.
Benefits
* Competitive basic salary and annual bonus
* Salary sacrifice car scheme available to all employees
* Mileage allowance
* Up to 33 days annual leave plus bank holidays, increasing to up to 39 days with service
* 2 volunteering days per annum
* Private medical insurance, with employee paid cover
* Enhanced maternity, paternity and adoption leave
* Competitive pension scheme through salary sacrifice
* Life assurance at 4× your annual salary
* Share save and share incentive schemes
* Employee rewards portal with many more benefits
Qualifications
* Experience working in a customer‑facing role delivering under pressure
* Experience in generating leads and sales through telephone‑based business development
* Proven track record of achieving sales targets
* Proven track record of exceptional sales
* Excellent IT skills with demonstrable knowledge of Microsoft Office tools
* Comfortable using multi‑channel forms of communication
* Ability to handle complaints and difficult situations
* Strong negotiation and sales skills
* Proven track record of successfully completing the sales process with customers
* Excellent administration and organisational skills
* Interest in property and the housing market
* Good planning and organisational skills
* Excellent communication skills
* Ability to work under pressure and meet sales targets
* Willingness to be flexible in respect of day‑to‑day duties and hours worked
* Willingness to travel to all sales sites, including regional offices
* Full driving licence and access to a suitable vehicle
* Patience and ability to remain calm under pressure
* A friendly, trustworthy and professional attitude
Responsibilities
* Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise business opportunity for sales across all sites within the designated area of the sales hub.
* Manage and implement new innovation in fulfilling business targets on new home sales across all sites within the designated area of the sales hub.
* Negotiate with customers to ensure the best sales outcome for the business.
* Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions.
* Ensure effective management of sales visits with pre‑booked customers, ensuring these are arranged at suitable times and undertaken effectively.
* Travel to all sites within the specified sales hub’s area to undertake pre‑booked customer appointments.
* Have detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home.
* Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
* Work as a member of the sales team within the area, demonstrating effective teamwork with others who may be in the same hub area.
* Evaluate each sales process with a customer to achieve more effective, efficient and profitable outcomes for the company.
* Proactively sell all types of customer extras across all reservations to drive additional profit for the company.
* Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
Other Information
Seniority level: Entry Level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Construction
We are an equal opportunity employer and provide the necessary adjustments for applicants with disabilities.
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