Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Join our lovely Client and become a vital part of the Finance Team, providing maternity cover for ten months. Summary As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include: * Facilitating debt collection and improving the debtor aging profile. * Reviewing and reporting aged debt. * Managing customer accounts and reconciling invoices. * Liaising with sales managers and depot staff to ensure efficient debt collection. * Handling unallocated cash amounts and resolving account queries. * Maintaining accurate records of chasing activity and client communications. * Providing account information to internal departments and assisting with reception duties as required. Essential Skills: * Proven experience in credit control with a good understanding of accounting processes. * Strong communication skills, both verbal and written, with a professional and clear telephone manner. * Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure. * A proactive, positive attitude with high levels of commitment and flexibility. * Excellent interpersonal skills and the ability to build strong client relationships. * Competence in Microsoft Office, particularly Excel, and accounting software. Benefits: * Competitive salary with opportunities for growth and advancement. * 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service. * Refer-a-friend bonus scheme (up to £500). * Cycle to work scheme. * Discounted products and delivery options. * Aviva pension scheme (4% employee, 4.5% employer contributions). * Health and wellbeing support through Simply Health. Hours of work: Monday to Friday 9am - 5pm (37.5 hours)