Overview
Pay - £7.55 - £12.21 per hour.
Our store in Coleraine is looking for a minimum 16hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers, ensuring they leave satisfied and with a positive lasting impression, encouraging them to return.
Pay rates:
* 16-17 years: £7.55
* 18+ years: £12.21
Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background, or education. We aim to create a workplace where everyone can succeed and have systems in place to support all colleagues. We seek candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to foster customer loyalty and promote our products and team.
* Hosting – Using our iPad systems to order products for customers' homes when items are not available on shelves. Training will be provided to create bespoke curtain and blind orders, and to style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating prices, tidying the store, taking deliveries, checking stock, ordering, and replenishing shelves, always keeping customer needs in mind.
What we'll look for in you
* Ability to work well with colleagues, supporting and encouraging each other to create a welcoming environment.
* Confidence and empowerment in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* A helpful attitude towards colleagues and a commitment to reporting regularly to team leaders and management.
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