Join to apply for the Food & Beverage Supervisor role at DoubleTree by Hilton Dartford Bridge
Job Ref: AM14928
Branch: Doubletree by Hilton Dartford Bridge
Location: Doubletree by Hilton Dartford Bridge, Dartford
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 24/10/2025
Closing date: 02/01/2026
Benefits
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
* Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices
* Even free stays in our hotels as one of our rewards & recognition incentives
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Qualifications & Requirements
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working
* Good organisational / time management skills
* Resilient, creative, able multitask and can work under pressure
* Good command of English language to enable communication with the team
* Good communication and excellent grooming standards
* Ability to work morning, afternoon/evening, and weekends
* Deliver exceptional customer experiences all the time
* Is the Food & Beverage Supervisor role for you? If you have the skill set and experience, we want to hear from you
About Klarent Hospitality
Klarent Hospitality are recruiting for a Food & Beverage Supervisor. We offer employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role
* Motivate the team and lead by example
* Assist the Management team the Food & Beverage Manager in the smooth operation of the department
* Support and deliver training to team members, actively develop the skills and knowledge of their team
* Have a visible presence within the outlet to ensure all customer requests and queries are responded to promptly and effectively, and points learned from complaints are used to enhance future customer service
* Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
* Work and cooperate with colleagues to always enhance the guest experience
* Continuously develop new knowledge and skills to ensure best practice service delivery
* A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel
* Have strong knowledge of Hotel’s products: Food & Beverage and auditing procedures
* Ensure the department is always prepared for business and forthcoming days service
* Communicate and cooperate with all colleagues in all departments
* Always ensure there is a high standard of personal hygiene and personal presentation throughout the team
* Ensure all Health & Safety / Food safety compliance are adhered to. Report any hazard, accident, loss, or damage to management
About the Hotel
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.
We’ll greet you at check‑in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check‑out time.
Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.
Planning an event? Guests have a choice of eight meeting and conference rooms, all well‑equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.
Additional Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
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